
More specifically, the IT person's process, not yours.A post by Jay Rollins over at TechRebublic is very interesting.The premise is software selection, but the basics apply to anyone approaching the IT folks.The account is quiet funny - especially, because all the things he went through, we can all see happening.Thomas the Tank Engine as a tool?A Pizza Party for ALL THE SUPPORT TEAM?Oh, and a pushy sales person - no way, can't happen.The best quote...